Montefiore Pizza logo

Privacy Policy

Last Updated: July 2026

Montefiore Pizza (hereinafter: "the Restaurant" or "the Business") operates the site and respects the privacy of users and customers. This privacy policy details what information we collect, how we use it, how we protect it, and what your rights are regarding this information.

Using the site and placing an order through it constitutes confirmation that you have read this privacy policy and agreed to the collection and use of information in accordance with it.

1. What information do we collect?

Personal information provided by you

When placing an order or contacting the restaurant, you may be asked to provide personal details such as:

  • Full name
  • Phone number
  • Delivery address
  • Email address
  • Additional details required to process the order or provide service

Providing certain details is required to process the order and deliver it. Without these details, the order cannot be completed.

Payment details

Payment on the site is processed through an external and secure clearing company.

The restaurant does not collect, save, or have access to your full credit card details. Payment details are transferred directly to the clearing provider in accordance with standard security procedures.

Technical and statistical information

While using the site, technical and statistical information may be collected automatically, such as:

  • IP address
  • Browser and device type
  • Pages visited on the site
  • Usage times and actions performed on the site
  • General geographical information derived from the IP address

This information is used for site operation, security, usage analysis, and user experience improvement.

2. How do we use the information?

The collected information will be used for the following purposes:

  • Receiving, preparing, and delivering the order to the provided address.
  • Contacting in case of an issue, order change, product unavailability, or clarification.
  • Providing customer service and handling inquiries.
  • Improving the service, site operation, and user experience.
  • Sending marketing and promotional content, subject to your consent and in accordance with the law.

3. Direct Mailing and Advertisements

The restaurant may send updates, promotions, offers, and marketing content via SMS, email, or other communication methods, only after receiving your consent and in accordance with the Communications Law.

You may withdraw your consent at any time and remove yourself from the mailing list via an unsubscribe link (if available), by replying to the message, or by contacting the restaurant directly.

4. Transferring Information to Third Parties

The restaurant does not sell, rent, or transfer your personal details to third parties for commercial purposes.

Information may be transferred to third parties only in the following cases:

  • To clearing providers, ordering systems, and technological suppliers for order processing, payment, and site operation.
  • To couriers or delivery companies on behalf of the restaurant for order delivery.
  • In case of a legal obligation, a demand from a competent authority, or a court order.
  • To protect the restaurant's rights or handle a legal dispute.

5. Use of Cookies

The site uses cookies and similar technologies for proper operation, security, saving user preferences, analyzing site activity, and improving the service.

The site may use external tools for site usage analysis, such as Google Analytics, to produce statistical data and improve the user experience.

Browser settings can be changed to block cookies, but this may cause some services on the site to not function fully.

6. Information Security

The restaurant implements standard and reasonable information security measures to protect the information in its possession and maintain user privacy.

Despite the efforts made, absolute security in an online environment cannot be guaranteed. Accordingly, the restaurant cannot promise that its systems will be completely immune to unauthorized access.

7. Rights to Review, Correct, and Delete Information

In accordance with the Privacy Protection Law, 1981, you are entitled to review personal information held about you.

If you find that the information is incorrect, incomplete, unclear, or outdated, you may contact the restaurant to correct or delete the information, provided there is no legal obligation to retain it.

For requests regarding your personal information, you can contact using the contact details at the end of this policy.

8. Changes to the Privacy Policy

The restaurant may update this privacy policy from time to time as needed.

The updated version of the privacy policy will be binding from the date of its publication on the site.

Contact us

For any question, inquiry, or request, you can contact the restaurant: